Terms Of Use
Last updated: 27 December 2025
These Terms of Use (“Terms”) govern your access to and use of the Calm Back website, digital products, and related content (collectively, “Calm Back”), operated by Chapter IX Limited (“we”, “us”, or “our”).
By accessing or purchasing Calm Back, you agree to be bound by these Terms. If you do not agree, please do not use the website or products.
1. Intellectual Property and Licence
All content provided as part of Calm Back, including but not limited to text, exercises, audio, visuals, design, branding, and downloadable materials, is the intellectual property of Chapter IX Limited and is protected by copyright and other applicable laws.
When you purchase Calm Back, you are granted a limited, personal, non-exclusive, non-transferable licence to access and use the content for your own personal use only.
You may not, under any circumstances:
– Copy, reproduce, share, distribute, or resell any part of the content
– Make the content available to others, whether free or paid
– Use the content for commercial purposes, training, teaching, or workshops
– Create derivative works based on the content
– Upload the content to file-sharing platforms or private groups
– Use the content to train or inform artificial intelligence systems or automated tools
Purchase of Calm Back does not transfer ownership of the content to you. All rights not expressly granted are reserved by Chapter IX Limited.
2. Acceptable Use
You agree to use Calm Back in a lawful, respectful, and responsible manner.
You must not:
– Attempt to bypass, disable, or interfere with access controls or digital protections
– Share login details or download access with others
– Use automated systems to extract or scrape content
– Use Calm Back in any way that could damage, disrupt, or impair the website or services
We reserve the right to suspend or terminate access if these Terms are breached.
3. Product Purpose and Disclaimer
Calm Back is designed for educational, self-reflection, and personal development purposes only.
It is not a substitute for medical, psychological, or professional advice, diagnosis, or treatment. Calm Back does not establish a therapeutic or clinician-patient relationship.
If you are experiencing significant distress or mental health concerns, you should seek support from a qualified professional.
4. Digital Delivery and Access
Calm Back is delivered digitally. Access details are provided via the email address supplied at checkout.
You are responsible for ensuring that your email address is accurate and accessible. We are not responsible for access issues caused by incorrect email details, spam filtering, or technical issues outside our control.
If you experience genuine access or download issues, you may contact us for support.
5. Refunds and Cancellations
Refunds are handled in accordance with our Refund and Returns Policy, which forms part of these Terms.
By purchasing a digital product, you acknowledge that access is provided immediately. This may affect statutory cancellation rights where applicable.
Nothing in these Terms affects your legal rights under applicable consumer protection laws.
6. Limitation of Liability
To the fullest extent permitted by law:
– Calm Back is provided on an “as is” basis
– We do not guarantee specific outcomes or results
– We are not liable for any indirect, incidental, or consequential losses
Our total liability to you for any claim arising from Calm Back shall not exceed the amount you paid for the product.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.
7. Changes to Calm Back
We may update, revise, or improve Calm Back from time to time, including content, features, or delivery methods.
Such changes do not entitle users to refunds unless required by law.
8. Governing Law
These Terms are governed by the laws of England and Wales.
If you access Calm Back from outside the UK, you are responsible for compliance with any applicable local laws. Mandatory consumer rights under your local jurisdiction may still apply.
9. Contact
If you have any questions about these Terms or Calm Back, please contact us via our Contact Us page.
We aim to respond to all genuine enquiries as promptly as possible.
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© 2026 Chapter IX Limited. All rights reserved.
Calm Back™, the 21 bespoke Calm Back glyphs, and all related content (including but not limited to the ebook, journal, soundtrack, and companion materials) are the intellectual property of Chapter IX Limited. Unauthorized copying, reproduction, or distribution is strictly prohibited.
Disclaimer: Calm Back is a digital wellbeing resource, not medical or psychological treatment. The content is drawn from peer-reviewed research and lived experience, but it is provided for informational purposes only. Results will vary. If you are struggling with serious addiction, mental health, or wellbeing concerns, please seek support from a qualified professional.
Terms Of Use | Privacy | Refund Policy | Contact Us
© 2026 Chapter IX Limited. All rights reserved.
Calm Back™, the 21 bespoke Calm Back glyphs, and all related content (including but not limited to the ebook, journal, soundtrack, and companion materials) are the intellectual property of Chapter IX Limited. Unauthorized copying, reproduction, or distribution is strictly prohibited.
Disclaimer: Calm Back is a digital wellbeing resource, not medical or psychological treatment. The content is drawn from peer-reviewed research and lived experience, but it is provided for informational purposes only. Results will vary. If you are struggling with serious addiction, mental health, or wellbeing concerns, please seek support from a qualified professional.